At Betmica we are committed to safer gambling. We want every player to enjoy their time on our site while keeping play controlled and within comfortable limits. We provide clear tools, proactive checks and access to support so you can manage your activity and get help quickly if you need it.
We focus on prevention, early intervention and support. We use age checks and identity verification to keep under-18s off the site, screen new registrations against self-exclusion databases and monitor playing patterns to spot signs of harm. Where concerns arise we will contact the player directly and offer tailored account controls or temporary suspensions.
You can set daily, weekly and monthly deposit limits to control how much you add to your account. Typical ranges are from small amounts up to higher caps so you can choose what suits you. Loss limits let you set a cap on net losses over a defined period. Limits are changed via My Limits and most changes take effect after a 24 hour cooling-off period.
Use session time-outs and reality checks to get reminders during play. Options include short pauses of 10, 30 or 60 minutes, longer account breaks and automatic reminders after 30, 60 or 120 minutes. These tools are designed to help you step away and reassess.
If you need a longer break you can self-exclude for set periods - for example 6 months, 1 year or permanently. We also support GAMSTOP registration for UK customers which prevents access to all participating operators. During self-exclusion your account will be closed to play but you will retain the right to withdraw funds as permitted by our terms.
Warning signs include chasing losses, borrowing money to gamble, playing for longer than intended, neglecting responsibilities or hiding activity from friends and family. If you or someone you know shows these signs, please consider using the controls above and seek support.
Set limits before you start - both time and money. Only gamble with disposable income and never use credit. Take regular breaks and use reality checks. Keep a record of wins and losses and review activity in My Account. If you notice changes in your behaviour, reduce limits or take a time-out straight away.
If you need further help, these UK organisations offer free, confidential support: BeGambleAware (www.begambleaware.org) provides information and an online self-assessment; GamCare (www.gamcare.org.uk) runs the National Gambling Helpline and live chat; Samaritans are available 24/7 on 116 123 for emotional support. Links to these services are available in the footer and in our Responsible Gambling section.
If you want help applying limits or need immediate support, contact our support team from the Help area in your account and we will assist you promptly. Your safety is our priority and we will work with you to find the right level of control.
